Empower and support all colleagues to thrive and achieve their full potential
Colleagues > Learning and development as a catalyst for change
• We develop our L&D plans and programs in alignment with our key business functions to help further our mutual success and avoid creating silos. • Our L&D commitments are performance related and designed to improve corporate, functional, team and individual accountability. • We strongly believe that every colleague across our entire business should be provided equal opportunities to learn, develop and grow. • We believe in empowering individual colleagues with their own L&D milestones. With ownership comes commitment, responsibility and greater chances of success for ongoing learning and development. • We continuously focus on outcomes and business impact when it comes to evaluating L&D programs. We always ask the question, “How will you apply what you have learned to your day-to-day job?”
Clarivate First Mile Program launched in partnership with Harvard Business Publishing Corporate Learning where our people leaders complete a five-month learning experience to develop essential skills, apply learnings to real-time challenges and share experiences on HBP moderated sessions
of required online training*
of voluntary training*
courses offered
courses completed
Clarivate investment in L&D training*
* per colleague
Launch training to leverage colleague social networks to grow our talent pipeline
Improve our colleague experience from day one with an engaging onboarding program for newly hired colleagues
Enhance programs to grow our learning culture and reward high-performing talent such as inclusive interviewing training, high performing pool, adopting a learning governance model and piloting a mentor program tied to diversity and inclusion initiatives
Support sustainability and diversity by continuing to provide diversity education, supporting our colleague engagement survey and increasing colleague resource group activities and participation
“Behind every successful organization is always a dedicated, skilled team of colleagues who work together for the benefit of the company. At Clarivate, our internal learning and development programs are an essential way to support our colleague development, elevate their skills and help propel our organization to be successful and future-proof.”
Marguerite Harris, Head of Talent and Development
Colleagues > Our pledge to advance diversity, equity, inclusion and belonging
Since launching our company’s values in 2018, ‘value every voice’ has become one of our core tenets.
It sounds like a simple concept but to live this value means we must look deep inside our company, our communities and ourselves and challenge the status quo. Are we doing enough to impact real, lasting change – so we can look back and feel proud of the actions we’re taking at this moment?
We’ve taken our commitment to diversity, equity, inclusion and belonging to a whole new level especially after witnessing instances of civil unrest and outcries for real change. We believe that our colleagues are our most important asset and see people coming together from different cultures and backgrounds, with different life experiences, as a key driver of innovation. We know that colleagues who feel engaged and included will be the most proactive and productive.
Our goal is to weave these principles into the fabric of our culture to become a recognized global leader and employer of choice. Throughout our organization and across all our regions, we are accelerating innovation and action in support of a more diverse and inclusive workforce. As a company, we’re magnifying our voice, our platform and our resources to address injustice and inequity wherever it occurs.
Signed the CEO Action for Diversity & Inclusion™, the largest CEO-driven business commitment to advancing diversity and inclusion in the workplace
Achieved 90% response rate for our 2020 colleague engagement survey and our performance increased eight points from the prior year to 77%
Sponsored two Clarivate colleagues to join the CEO Action for Racial Equality fellowship focused on addressing racism, social injustice and improving society
All colleagues to complete anti-bias training
Launch a Diversity, Equity, Inclusion and Belonging Steering Committee to advise and drive accountability
Report out on progress against the Women’s Empowerment Principles (WEPs) as part of our drive to improve women's equality
Participate in the Human Rights Campaign Corporate Equality Index (CEI) to further our work in to achieve LGBT+ equality
Establish a baseline for our diversity metrics by completing the Diversity 50 Assessment
Maintain 77% colleague engagement score as measured in our annual survey
“Our commitment to addressing diversity and inclusion is not just a competitive or reputational issue, but a societal issue where CEOs and corporate leaders can and should play a critical role in driving real change.”
Ketan Patel, VP Cortellis, Product Platform
Women
Men
of tech colleagues are women
of our Science organization are women
Colleagues > Propelling diversity and inclusion with action
We’ve created an environment that encourages our colleagues to pursue the issues and address the challenges that are meaningful to them. Led by passionate advocates of inclusion and social consciousness and sponsored by members of our executive leadership team, these groups support colleague communities and provide a way to extend our collective voices around important issues impacting our society. Our active Colleague Resource Groups (CRGs) are essential to advancing sustainability at Clarivate and include Racial & Ethnic Diversity, Women, LGBT+ community building and Volunteering.
is working to cultivate an environment where women flourish by having increased access to new opportunities for mentoring and sponsorship, proactive networking, community engagement and professional development. We are also working to provide women with full access to all the financial and career progression opportunities offered by Clarivate. Women@Clarivate is very active and continues to grow, increasing engagement and membership around the world.
$25,000 USD donated to Women For Women International
Grew membership to 15 global chapters and celebrated the second annual Influencer of the Year award.
Signatory to the United Nations Women’s Empowerment Principles (WEPs)
Hosted dozens of virtual events to stay connected – especially during the global pandemic
Increase engagement by 10% on a global and chapter level, adding more virtual connection points to accommodate our remote colleagues
Increase transparency around any existing gender pay gaps through annual and increasingly global reporting
Celebrate four outstanding women who excelled at upholding our Women@Clarivate mission and values with our annual awards program
Issue a WEPs progress report against the seven principles
was created to drive continuous improvement in company policies and work environments, provide support and networking opportunities for our members and promote activities within Clarivate that raise awareness about our LGBT+ community.
Our goal is to make Clarivate an employer of choice for LGBT+ talent.
$25,000 USD donated to Kaleidoscope Trust, an organization working to uphold the human rights of LGBT+ people
During Transgender Awareness Week, we pledged to continuously support all LGBTQ+ colleagues and customers across the world by signing up to Stonewall’s Trans Rights are Human Rights campaign
We secured the .gay domain that redirects to our ‘Sustainability at Clarivate’ and ‘Colleagues’ website pages
Participate in the Human Rights Campaign Corporate Equality Index to establish our baseline, identify areas of opportunity, measure success and continue to advance progress
Encourage self-identification by colleagues, so that they are not only included but celebrated
is focused on promoting racial and ethnic diversity, inclusion and equity. Launched in 2020, Vibrant leaders immediately engaged colleagues across the organization in an active and meaningful conversation about diversity and race during the social unrest that occurred in the United States. It continues to create an open dialog about the realities and experiences of BIPOC colleagues around the world.
$25,000 USD donated to Code2040, an organization working to uphold Black and Latinx technologists in the innovation economy
Signed the CEO Action for Diversity & Inclusion™, to represent and celebrate the diverse voices of Clarivate
Create and launch a toolkit to empower membership growth in a way that assesses and meets the needs of global locations
Continue to leverage our two CEO Action for Racial Equality fellowships, to identify, develop and promote public policies and strategies to address all instances of systematic racism and social injustice.
An outgrowth of our Vibrant community, BIPPA was founded to identify and address fundamental changes needed in our policies, processes and practices to advance initiatives that support and elevate Black IP professionals in North America. Four key pillars of focus include Retention/Recruitment, Training, Mentorship/Sponsorship and In-Reach/Outreach Programs
BIPPA founded in September 2020
Membership has grown to more than 60 colleagues in less than 45 days
More than 10 meetings and events held, including a three-part, Professional Development Training Series and a year-end thank you event for all our members
Increase membership by 20% through the addition of Clarivate Black Employees and Clarivate Allies in North America through the Vibrant CRG
Formally roll-out or co-sponsor an initiative that involves one of our four pillars
Continue to deliver programs and events that elevate, support, and recognize black colleagues at Clarivate
Initiate a self-identification strategy to measure our progress with diversity
Colleagues > Empowering colleagues to take charge of their health and wellbeing
One thing we learned from the global pandemic is that we can’t take our health and wellbeing for granted. There are real changes we can all make starting now to support our ongoing physical and mental health. This has been a turning point for us, where we prioritize and reinforce the need for work/life balance for our colleagues around the world.
We’ve invested in a robust, proven health and wellbeing strategy to foster a healthier, happier and more productive workforce. We’re committed to providing colleagues with meaningful resources to support their personal, family and community needs using a holistic approach that focuses on four key pillars of wellbeing: Physical, Financial, Social and Emotional.
Maintained a steady, compassionate communications with colleagues to help them ensure they remain safe and informed, including weekly live Q&A sessions with the CEO and leadership team
Increased focus on mental health and well-being in response to disruptive impact of the global pandemic
Prioritized and promoted our global Employee Assistance Program (EAP) to provide all colleagues with the support they need
Enhanced existing programs, such as increased paid time off, expanded child/elder care benefits, allowed rollovers and mid-year election changes to pre-tax spending accounts in the United States, adopted several CARES Act provisions in our 401(k) Plan and more
Launched a financial hardship assistance program in response to COVID-19 which delivered $2,780,000 USD in funding to help colleagues and their families
Launch ‘Be Well’, our new, online wellbeing platform that enables colleagues to take a health assessment, track daily health habits, participate in health and fitness challenges, sync mobile and fitness devices and more — all while earning rewards along their personalized wellbeing journey
Leverage data insights from benefits utilization reports, real-time analytics, colleague feedback and more to continuously enhance our engagement and impact
Provide access to science-based tools and technologies to help colleagues better navigate the digital workplace while balancing needs at home
Leverage proven techniques to enhance mindfulness, stress management, emotional intelligence, resilience, quality of sleep, performance and more
“At Clarivate, our mission is to empower each colleague with meaningful tools, sustainable insights and ongoing support to help them thrive. With the launch of our new, Be Well platform, we’re excited to enable our colleagues worldwide to take charge of their individual health and wellbeing and maintain a healthier, more productive lifestyle.”
Jennifer Prentice, Director of Global Benefits
Colleagues > Setting the course for our workplace of the future
A cultural and organizational transformation has begun at Clarivate, where every decision and every opportunity is approached with the assumption and mindset that the solution will better connect us through technology. As the impact of COVID-19 spread across the globe in 2020 and most countries announced mandatory remote working directives, Clarivate quickly adapted and pivoted to a fully remote model. Our executive leadership team recognized that the nature of our business is driven by technology and innovation -- and is significantly enhanced by our talented pool of knowledge workers. Despite managing through a lot of rapid change, we knew we were well positioned for success.
Our company and our team have thrived. We see that our business is resilient, our colleagues are focused and productive and we are beginning to experience unprecedented success. A global colleague survey revealed that 74% enjoyed the new model of working from home (WFH). Based on this data and a robust set of diverse feedback, we have chosen to accelerate our connected workplace journey, ensuring that our business stays relevant, profitable and sustainable for years to come.
Ceased business travel from February 2020 through the end of the year
Reimbursed 1,640 colleagues for furniture and other necessary workstation items purchased to support work from home
Made IT equipment available to all colleagues to support work from home and made additional support arrangements where remote working was not possible for colleagues
Implemented DocuSign, which replaced 15,289 paper envelopes, resulting in resource savings of approximately 4,002 lbs. of wood, 11,780 gals. of water, 9,394 lbs. of carbon and 650 lbs. of waste
Enabled colleagues to manage work/life balance, expand career development opportunities and improve connections via our campaign of engagement initiatives
Initiated flexible work schedules for everyone that needed them and awarded an additional 10 days of paid time off to care for family members
Create and socialize a New Ways of Working playbook to help colleagues navigate workplace changes
Implement a financial stipend for >40% of colleagues
Maintain reduced business travel at 25% of pre-pandemic level throughout 2021
Launch the Be Well program and Virgin Pulse app to promote wellbeing to all colleagues
Achieve our cloud vendor’s goal of 100% renewable energy along with multiple initiatives to reduce water usage and cool data centers more efficiently
Continue to simplify and unify our web presence for easier access, streamlined navigation and a better, more connected customer experience
“As a parent and chapter co-chair of Women@Clarivate, I found the Clarivate response progressive, supportive and meaningful. Flexible schedules and paid days off for family care allowed me to not only maintain my projects but see them succeed – all while caring for my toddler at home. What matters most to me is that programming wasn’t simply operational, but holistic, establishing trust and confidence that will last beyond the pandemic.”
Rachel Klos, Senior Communications Manager, Content Operations
Colleagues > Creating a collaborative ecosystem with Domains for Good
At Clarivate, we believe that collaboration drives sustainability.
And we know that successful, sustainable community partnerships can do great things. Today’s non-profits, B Corporations and other mission-driven organizations face unique challenges on the internet. From cyber security threats targeting an organization’s digital assets to fraud aimed at donation intake and philanthropic giving channels, every minute and every dollar spent addressing these challenges takes away from the focus and success of their mission. This is where MarkMonitor™ Domains for Good is uniquely positioned to help, with more than 20 years of domain industry leadership and cybersecurity expertise. In 2020, inspired by Sustainability@Clarivate, our MarkMonitor team began inviting qualifying organizations to join our Domains for Good collaborative ecosystem. We continue to welcome mission-driven organizations, such as B Corps, and non-profit organizations whose primary purpose is philanthropic, benevolent or other for-good activity focused on at least one of the UN Sustainable Development Goals.
Engage with like-minded peers and MarkMonitor experts on best practices for cybersecurity, domain management and online brand protection through various live and online events
Invitations to MarkMonitor events with priority registration like ‘mastermind’ webinars, forums, and other relevant events like .Org Impact Awards, and access to relevant thought leadership content
Receive a complimentary Domain Watch service from CompuMark™, helping to quickly identify newly registered domain names which may infringe on their brand or serve as cyberattack vectors
Special pricing for domain related services, which reflects our recognition of participating organizations’ efforts toward their positive, world-changing missions
“Clarivate is inspired, eager and uniquely positioned to support nonprofit, mission-driven organizations through our MarkMonitor Domains for Good program. Tightly aligned with our Corporate Sustainability initiatives, Domains for Good helps these organizations navigate online complexities, gain best practices and mitigate cybersecurity risks so they can focus on contributing to a better world.”
Brian King, Head of Policy and Advocacy, Intellectual Property Group
