2020 Clarivate Sustainability Report
Our 2020 Sustainability Report provides an overview of our performance and key activities from 2020 and highlights ESG commitments for 2021 and beyond
**2020 Clarivate Sustainability Report**
2020 was an extraordinary year in every regard, leaving us all with a multitude of challenges and opportunities on a global scale.
I couldn’t be prouder of how Clarivate colleagues stayed focused and committed to meet the needs of our customers while continuing to build a foundation for a more sustainable future.
At Clarivate, sustainability isn't something we do. It's everything we do. In fact, our vision is to improve the way the world creates, protects and advances innovation. We believe that the path to achieving our vision relies on steady commitment to our core values: to aim for greatness, value every voice and own our actions.
We are thrilled to publish our first sustainability report, in less than one year of launching our sustainability program. We pledge to remain transparent and acknowledge that we’re continuously evolving, listening and learning along the way. This report is a stake in the ground, enabling us to share what we’ve done so far, highlight our commitments moving forward and outline our plans and goals for the future.
We’ve set ambitious goals to become one of the top companies to work for, to be carbon neutral by 2024 and to be listed on both the Dow Jones Sustainability Index and FTSE4 GOOD Index based on our 2023 performance.
We recognized early on that in order to drive real impact and begin to see measurable results, we needed to employ a comprehensive, holistic approach to sustainability. We needed to honestly examine the governance, social and environmental dimensions of every aspect of our business and how we engage with the world. So far, we formally launched our sustainability strategy which includes a cross-functional steering committee, annual goals and a commitment to ongoing transparency.
We continue to encourage and support our colleagues, helping them turn their passion into purpose. We’ve created four colleague resource groups, helping to advance sustainability initiatives throughout our company and communities worldwide. Every colleague is given 40 hours of paid volunteer time off to share their time and talent to make a positive difference in the world. Sustainability is not something we just talk about or something we sometimes do – it is a part of everything we do. It is the cornerstone of our success, positioning us to continue to do great things for years to come.
Our goals are aligned to the United Nations Sustainable Development Goals (SDGs) – an important connection to a larger global mission. We’re not going it alone. Instead, we’re collaborating with others around the world to make real changes with the goal of being a role-model for world class sustainability. We are now a signatory to the United Nations Women’s Empowerment Principles (WEPs) and the CEO Action on Diversity & Inclusion, have chosen two colleagues to serve as racial equity fellows, are signatory to the U.K. Stonewall Trans Rights are Human Rights initiative, and we look forward to elevated engagement as we engage with the United Nations Global Compact in 2021.
We are really pleased to share with you what we’ve accomplished in less than a year, and with the positive momentum we’re seeing across all regions as we accelerate our efforts towards world class. Thank you for your interest in sustainability and the progress and commitments we’ve made. We welcome your ideas and feedback as we look to a more sustainable future worldwide.
With deep appreciation,
Jerre Stead Clarivate Executive Chairman and CEO
Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation.
Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise.
Who are our customers?
Clarivate is a trusted partner of the world’s leading innovators and problem solvers – more than 50,000 universities, nonprofits, funding organizations, corporations, government organizations and independent researchers – to help them reduce risk and accelerate the pace of discovering, protecting and commercializing new ideas.
Sustainability is at the core of our virtuous circle at Clarivate.
We’ve rewired our business so that growth is not only a centralized, driving force for sustainability – it's also a competitive advantage. We’re creating an interconnected, shared purpose that guides the decisions and actions of our leadership and colleagues worldwide – so our collective focus is on growth for the greater good.
1 2019 Excludes the disposal of the MarkMonitor brand protection, anti piracy and antifraud productions on January 1, 2020
2 Proforma for the acquisition of CPAGlobal completed on October 1st 2020, including $75m of run rate cost synergies
Sustainability at Clarivate
By adhering to the highest social, environmental and ethics standards and embracing the power of human ingenuity, we will improve our shared future.
Every action we take, no matter how seemingly small, can serve to improve and nurture our world. That’s why at Clarivate, we’re committed to maintaining the highest level of integrity and ethics, protecting our planet, empowering our colleagues to thrive and building collaborative global communities. When we come together, we have the power to make a measurable impact on our business, our communities, our world and our shared future.
"Sustainability is much like being 'healthy'. You are never done in its pursuit. It becomes core to who you are and how you choose to exist, every day - always looking to do better. At Clarivate, sustainability is part of all we do and who we are - for today and for the future."
Marilyn Johnson,
Global Sustainability, Sr. Director
Signatories:
• UN Women’s Empowerment Principles
• Stonewall’s Trans Rights are Human Rights campaign
• CEO Action for Diversity & Inclusion
Governance
• Completed new supplier code of ethics
• Implemented supplier ESG screening
• Launched inaugural public facing privacy center
• Completed cybersecurity training for all colleagues
• Completed code of conduct training for all colleagues
• Completed ESG questionnaires for 40 customers
• Achieved bronze EcoVadis and gold Proctor & Gamble ESG rating
Environment
• Launched new environmental metrics reporting system
• Launched global e-waste recycling program
• Implemented sustainable merchandising guidelines
• Launched Connected Workplace initiative
Colleagues
• Launched new colleague resource group (CRG) dedicated to race and ethnicity
• Completed unconscious bias training
• Funded two fellowships to address systemic racial inequity in the United States
• Launched fourth Colleague Resource Group: Vibrant to support racial & ethnic diversity, inclusion and equity
• Increased global participation in Colleague Resource Groups
• Issued new annual report card for Colleague Resource Groups
Community
• Relaunched volunteerism program worldwide
• Signatory to UN Women’s Empowerment Principles
• Signatory to CEO Action for Diversity & Inclusion
• Signatory to Stonewall Transgender Rights are Human Rights
• Launched Domains for Good to support non-profits and mission-based organizations
2021 Sustainability
scorecard goals
Our 2021 sustainability goals are aligned with the UN Sustainable Development Goals – our universal blueprint for collective actions we can take to address the most pressing issues we face as a global community. These essential, interconnected goals have set our transformative course towards a more sustainable future.
Global Leadership: Become a signatory to the UN Global Compact
Customer Delight: Increase from 76 to 77 measured in bi-annual survey*
Customer Delight: All colleagues have a Customer Delight goal
Cybersecurity: Achieve ISO 27001 Certification
Ethical Business: All colleagues complete code of conduct training
Ethical Business: Establish and launch a standard, global policy management approach
Supplier ESG: Top 100 Suppliers invited to benchmark ESG performance through EcoVadis
Supplier ESG: Develop and implement sustainable procurement guidelines
Supply Chain Code of Ethics:
25%+ of supplier spend,
signature witnessed
Eco-efficiency: Implementation of a digital-first workplace minimizing environmental impacts
Eco-efficiency and Carbon neutrality: Report out on environmental metrics for 75%+ of office space
Diversity, Equity, Inclusion and Belonging: Launch a DEIB Steering Committee
Diversity, Equity, Inclusion and Belonging: All colleagues complete unconscious-bias training
Women's Equality: Report out on the Women's Empowerment Principles (WEPs) Progress
LGBT+ Equality: Participate in the Corporate Equality Index
Colleague Engagement: Integrate new colleagues, while maintaining 77% colleague engagement
Colleague Engagement: Strategic Alignment and Integration of Colleague Resource Groups into One Clarivate
Community Impact: Colleagues volunteer 32,000 hours in the community
*There is a new baseline for Customer Delight in 2021 with the addition of all 2020 acquisitions
Governance
Maintain the highest level of trust and ethics in all we do
At Clarivate, we believe our Board of Directors has an essential role to play as Environmental, Social and Governance (ESG) issues move to the top of corporate priorities.
With growing awareness, attention and action from investors, customers, and other stakeholders, our Board and Committees provide our leadership with much more than oversight and guidance.
They help galvanize us and drive real accountability to continually ‘do what is right’ when it comes to driving ESG. ESG issues have an expanding impact on our business strategy, risk management and performance so we’re committed to being ‘all in’ across Clarivate – in all regions, in every role and in every way we do business.
Independence
Our Board is composed of a majority of directors who qualify as independent directors as required under NYSE rules. Similarly, our Committees satisfy the enhanced independence criteria
set out by NYSE.
Board meetings
The Board meets at least four times a year, and special meetings may be called from time to time as determined by the needs of our business. Our directors take their roles seriously as well as their responsibility to prepare for, attend and participate in meetings. Sustainability is now a topic of every Board meeting with dedicated oversight from the Nominating, Governance and Sustainability Committee which reports into the Board at each meeting.
Four standing committees
• Audit Committee
• Human Resources and Compensation Committee
• Nominating, Governance and Sustainability Committee
• Risk Committee
Our Board continued to grow in diversity in 2020.
Below are our Board’s composition and related metrics disclosed in our latest
Proxy Statement for Annual General Meeting of Shareholders:
10 independent
Board members
100% attendance
at Board meetings
2 years
median Board tenure
58 years
median Board age
*As disclosed in our 2021 annual meeting Proxy, if elected by our shareholders, our Board will increase from two to four women directors.
1.
Increase focus and investment in ESG by explicitly empowering the Nominating, Governance & Sustainability Committee of our Board of Directors with oversight of ESG matters and initiatives
2.
Increase transparency and disclosure of progress toward ESG and DEI goals at all levels of the business
"At Clarivate, we consider ESG to be a business imperative and integrated into our core strategy. The Board believes that it provides a window into our future, so we stay focused on related risks and opportunities, empower problem-solvers to tackle some of the world’s most complex challenges and generate measurable value in the process."
Jerre Stead,
Clarivate Executive Chairman and CEO
At Clarivate, our Code of Conduct is much
more than a check-the-box compliance exercise.
We believe that our Code of Conduct is the starting point for establishing our global leadership as a sustainable company. We have embedded it into the fiber of our corporate culture as our guide for behaving with trust, respect and ethics — where we bring it to life with our actions.
Throughout our global organization, it’s the cornerstone of our compliance program and provides guidance on how we represent our brand in everything we say and do. It reflects our mission, vision and core values, especially when it comes to fostering trust, respect, integrity and sustainability.
We take ethics seriously
Sure, our Code of Conduct covers a broad spectrum of guidelines including proper use of assets, confidentiality, health and safety, gift giving, conflicts of interest, anti-fraud and more. But we’re bringing it to life by supplementing it with targeted training, best practices and continual leadership guidance. Our goal each year is to have all colleagues worldwide complete our online Code of Conduct training course and acknowledge our Code of Conduct. In 2020, we achieved this milestone within five weeks of our Code of Conduct campaign launch date! All new colleagues must complete and acknowledge this training shortly after joining with progress monitored by our Compliance team.
“Every day we see evidence of colleagues living the values embodied in our Code which our Compliance team supports with continual guidance and training. The level of interest and engagement from our colleagues is truly inspiring and reflects the strong sense of ethics that defines our organization.”
Michelle Lin,
Chief Compliance Officer
At Clarivate, we genuinely listen to our customers, continuously asking the difficult questions and keeping an open mind to the feedback we’re given.
This is the only way we can put ourselves in their shoes — to take the right actions, prioritize quality, anticipate unmet needs and continue to be an essential partner in driving their success. We call this “Customer Delight” — and it’s our obsession. It’s also our business strategy and every colleague is rewarded for improving customer satisfaction. In 2020, all eligible colleagues received 72 restricted shares for achieving our Customer Delight score target.
In 2020, more than 18,000 customers shared their feedback in our global Customer Delight survey.
We asked our customers five critical
questions specific to:
• Information and insights
• Quality of products and services
• Ease of doing business
• Value of products and services
• Positive interactions
Despite a multitude of challenges impacting customer satisfaction scores across many industries last year, Clarivate improved customer satisfaction three points overall. We don’t take this improvement for granted because we know it takes focus, hard work, agility and innovation to keep our customers engaged and delighted.
As a result, we reported consistent improvements across all products and geographic regions. We still have more work to do and will continue to focus on the following areas to improve Customer Delight year over year:
• Make our products simpler
and more user friendly
• Improve the timeliness of information sharing
• Increase our responsiveness
across key customer touchpoints
18,000
customers responded to
our Customer Delight
survey in 2020
79
was our Customer Delight
score in 2020
100%
of products and regions showed improvement
+3 point
improvement in Customer
Delight from 2019 to 2020
72
restricted stock units (RSUs) awarded to all eligible colleagues
for hitting the 2020 stretch goal
100%
of colleagues completed our
Customer Delight Certification
1.
All Clarivate colleagues will have a Customer Delight performance goal
2.
76 to 77 increase measured in bi-annual Customer Delight survey*
"Customer Delight is the foundation of how we listen and act on our customer’s feedback to drive innovations across all of our products and services and to continuously deliver above and beyond expectations.”
Kerri Nelson,
Chief Strategy Officer
*There is a new baseline for Customer Delight in 2021 with the addition of all 2020 acquisitions.
Governance > Our commitment to safeguarding personal data
At Clarivate, data is our business. We take it seriously and believe in trust and transparency – especially when it comes to protecting personal data. Our ongoing commitment to promoting responsible data use will help drive a more sustainable society. We’ve created a robust and effective data protection program with policies and procedures that reflect internationally accepted principles of transparency, accountability and individual rights.
To be effective, data protection policies must be managed as an evolving program that is continually reviewed, advanced and tested to make sure our actions reflect our promises. In addition to investing in data protection technology, we’ve built a team of full-time, dedicated privacy professionals led by our Chief Privacy Officer. They are diligent guardians of our privacy policies, helping us adhere to our guiding principles and stay ahead of evolving privacy and data protection laws.
Transparency and choice
Help individuals understand how their personal data is used, what their rights are and how they’re empowered to control their data
Accountability
Remain accountable for our practices by reporting how we’re doing on meeting our data privacy
obligations and responsibilities
Security
Promote the confidentiality, integrity and availability of the personal data we process through our ongoing commitment to security and privacy
1.
Launched the Clarivate Privacy Center to surface all our public facing privacy notices, principles and practices in one place for more clarity and transparency
3.
Launched a new, mandatory privacy training program for all colleagues, reporting out quarterly
4.
Implemented data privacy management technology across Clarivate, enabling greater efficiency and ensuring stringent compliance with privacy laws such as GDPR
1.
Increase third-party
privacy oversight
2.
Improve record-keeping maturation and automation
3.
Enhance privacy incident response readiness and testing
4.
Continue to monitor changes to cross-border transfers
requirements and implement remedial measures as needed
Governance > Fortifying and future proofing our cyber security commitment
When it comes to cyber security, many organizations discover their vulnerabilities too late – after something has gone wrong and they’re scrambling to repair the damage. At Clarivate, we take cyber security very seriously and it remains a top priority across our organization. We believe in staying proactive, informed and committed to continually reviewing, testing and strengthening our Information Security Risk Management program.
We use a risk-based approach to address compliance requirements by establishing continual, lock-step alignment with business priorities and customer needs. We make sure our standards, policies and security controls are defined, managed and tracked across all our products and services. To accomplish this, we have assembled a talented team of certified security subject matter experts located around the world who are highly focused on reinforcing our cyber security standards at all levels.
95%
of colleagues completed cyber security training
73%
of developers completed
developer cyber security training
Stage 1
ISO 27001 certification audit
1.
Attain ISO 27001 Certification
“As we shift towards a digital workplace and implement our risk-based approach, we are working hard to remain nimble and vigilant. We’ve assembled an expert team to proactively monitor, identify and secure all areas of potential vulnerability to keep our information and systems safe.”
Christian Wagner,
Chief Information Security Officer
Governance > Human rights – a shared imperative for sustainable development
As a company that leads with its company values,
we believe that we are defined by how we treat others.
We strive to treat everyone with dignity and respect, and we’re committed to doing what’s right to lift up people and communities wherever we can. We take a stand against modern slavery and human trafficking across our business and hold our partners and our supply chain accountable to do the same.
Our goal is to provide a work environment that is safe, diverse and inspiring, while striving for equality for all colleagues, wherever they live.
Clarivate is committed to incorporating human
rights into all we do.
By adhering to the 10 principles of the UN Global Compact and the United Kingdom Modern Slavery Act, we promise to conduct business in a manner that respects the rights and dignity of all people. We strongly support the principles contained in the United Nations Universal Declaration of Human Rights.
We require our suppliers to treat their employees fairly and in accordance with applicable laws and regulations regarding labor, employment and the following principles:
• Freely chosen employment
• Respect for freedom of association and the right to collective bargaining
• Safe, healthy and hygienic
working conditions
• No child labor
• Fair and equitable
wages and benefits
• No excessive working hours
• No discrimination is practiced
• No harsh or inhumane
treatment is allowed
• Promotion of supplier diversity
Promoting greater
accessibility for all
We’ve placed the diverse needs of our colleagues and customers at the center of our digital communications strategy to reduce barriers to equality and create interactions focused on humanistic values.
Advanced our unified
web presence
To create a more accessible, simpler, customer-focused experience
WAVE accessibility rank for Clarivate.com
Increased from the 17th percentile
to the 53rd percentile (WebAIM Million) in under two years
2.
Achieve “AA” level compliance with the international
Web Content Accessibility Guidelines (WCAG)
improving website accessibility for people with motor impairment,
cognitive and neurological impairment, auditory impairment,
visual impairment and color blindness
“We truly believe that our colleagues are our best asset and that we must always treat each other with dignity and respect. This has become our core ethos and a vital part of our culture and DNA.”
Julia Mair,
Chief Marketing & Communications Officer
Governance > Managing risks to better drive sustainability
By taking a strategic approach to risk management, we are better equipped to anticipate the direction and impact of change across our business. It also helps us connect our long-term vision and our sustainability principles so we can avoid barriers to success and actively pursue opportunities to achieve and maintain our sustainability goals.
Last year, we took several key steps to advance our risk management program, starting with establishing our governance framework, creating a Management Risk Committee to provide oversite to the Board and benchmarking our approach with other companies that have a similar risk profile. To gain valuable feedback and better understand our critical success factors, we developed an extensive, holistic approach to assessing strategic, operational, financial, legal, regulatory and compliance risks across our global business. We initiated regular risk reporting to better identify issues as they arise or better yet - before they arise.
72
risk questionnaires completed
20+
internal interviews conducted
92%
questionnaire response rate
32
higher priority risks identified
10
top risks identified with related response strategies
17
distinct risk assessments covering functional areas and business units
10+
Enterprise Risk Management workshops conducted
1.
Formalize our operational risk management program to align with standards such as ISO and provide risk oversight to the Board Risk Committee
2.
Continue to monitor
and prioritize emerging risks
3.
Advance our risk-aware culture by providing awareness and training
4.
Implement a centralized repository for ERM guidelines and documentation
“We’re embracing Enterprise Risk Management (ERM) as part of our core management philosophy and business strategy, so we can not only proactively focus on potential threats and opportunities but consider the environmental and social impacts tied to each of them.”
Liliana Hinderman,
Chief Risk Officer
Environment
Operate with care for the planet and natural resources
Environment > Our race to attain carbon neutrality by 2024
It takes creativity, initiative and resolve to take care of our planet and preserve natural resources. At both the company and individual level, we’re committed to doing our part and to doing what’s right in order to leave this world a whole lot better for generations to come. We’re doing this by making eco-efficiency a top priority – from our mailroom to our boardroom, our home offices and beyond. We’re contributing our time, knowledge and resources to help those trying to solve some of the world’s most complex environmental issues. Sometimes many small changes can build big outcomes. While we’ve made some progress towards reaching our goal of being carbon neutral by 2024, we are ready to accelerate our actions and initiatives in order to achieve the results we can all celebrate and be proud of. We’re continuing to identify and implement sustainable, eco-efficient choices into every part of our business – from our daily operations and energy footprint to advancing our sustainable supply chain strategy.
Initiated sustainable workplaces and a digital workplace transformation strategy to shift more colleagues to permanent remote working
Partnered with Trip Actions for more sustainable colleague travel options
Launched an R2 compliant
e-waste recycling effort throughout our global operations
Enlisted JLL a leader in sustainable real estate as our primary facilities manager to measure and monitor our energy, water, recycling, waste and greenhouse gas (GHG) emissions
1.
Track and report on environmental metrics for more than 75% of our global office space
2.
Continue driving positive momentum to meet our goal to be carbon neutral by 2024
3.
Advance our connected workplace strategy to reduce the environmental and workforce impact of commuting
4.
Launch our environment-focused Colleague Resource Group focused on internal and external impacts
5.
Meet or exceed e-waste industry standards for sustainable, responsible waste disposal while meeting all Clarivate data security, compliance and privacy standards
"I feel privileged to be working for an organization that prioritizes the planet and gives me the opportunity to get involved and really make a difference - not only as an individual but on a global scale where Clarivate can really make an impact through our innovation and technology leadership."
Jamie Francis, Customer Success Manager, Make a Difference to Climate Change Team Leader
Environment > Guiding environmental sustainability with data driven insights
As part of our commitment to carbon neutrality by 2024, Clarivate is working with JLL, a leading global real estate services company, to establish a baseline for our carbon footprint. Since we maintain a fully leased real estate portfolio, with energy primarily procured through our various landlords around the world, our current carbon emissions are predominantly categorized as Scope 3, meaning indirect emissions that occur in our value chain. We are continuing to track and report consumption by fuel source wherever data is available.
With our full portfolio including 64 sites, we have focused on the top 24 which is a mix of offices and data centers covering 728,733 square feet in total. Currently, we’re able to get directly metered energy use data for 75% of our top 24 sites. The remaining emissions have been estimated based on the energy use of the whole building, which is adjusted in proportion to the floor area we occupy. The emissions have been calculated using location-based factors in accordance with the UN Greenhouse Gas Protocol.
Important to note, we’re using the 2019 calendar year to develop our realistic carbon footprint baseline since 2020 operations were severely disrupted by the global pandemic. In 2021, our goal is to continue to report and obtain accurate data for all our reporting sites.
Electricity consumption:
10,688 MWh
3,000 MWh decrease from last year
Water consumption:
31,348.12 m3
9,500 m3 decrease from last year
Air travel:
23,600 tCO2e
158,000 tCO2e decrease from last year
E-waste: 15.3 metric tons
7 out of
our top 24
sites have sustainability certifications.
Click on the map to learn more
Environment > Promoting a sustainable and ethical supply chain
When it comes to sustainability, it’s not just about us.
To impact global change, we’re making a conscious choice to engage with suppliers who align with our sustainability goals – whose products and services are produced in a way that treat people and the environment ethically and responsibly. With the help of EcoVadis, a supply chain sustainability ratings platform, we’re evaluating our suppliers for their sustainability policies, ratings, implementation measures and more. We will have better insights into all aspects of supplier responsibility and diversity. We’re using data to make more responsible, impactful decisions about who we partner with and to build a resilient and sustainable supply chain.
Metrics to help us better understand
and advance supplier diversity
• Track number and percent of suppliers against total spend completing a comprehensive sustainability assessment, using EcoVadis analysis of 78 management indicators, across 21 sustainability criteria
• Understand the performance of suppliers in all aspects of environmental, social and governance criteria
• Ongoing review of Clarivate suppliers to positively impact and drive a more sustainable supply chain
Updated and enhanced our supplier support page and supplier code of ethics
Created a sustainable procurement website
Engaged with EcoVadis
to capture, analyze and manage our supplier data
1.
Complete benchmarking of top 100 suppliers for ESG performance via EcoVadis Finalize our sustainable procurement guidelines and incorporate into our procurement policy
2.
Leverage our technology to enable tracking and reporting of spend relative to sustainability and diversity
“Sustainability is not possible without embedding it throughout our entire global supply chain. Where we purchase, what we purchase, how we purchase and from whom we purchase all matter in advancing a better world for tomorrow”
Peter Frien,
Vice President, Procurement
Environment > Our commitment to sourcing sustainable merchandise
As we advance towards achieving our sustainability milestones, we’re looking across our entire supply chain for ways to integrate sustainability principles. One area where we’re focusing these efforts targets the promotional merchandise we source and whom we source from. We strive to ensure that everything that carries our brand is selected and sourced in accordance with one or more of the following eight guiding sustainability principles:
• Recycled - Using recycled materials with post-consumer recycled content greater than 10%
• FSC certified - Ensuring Forest Stewardship Council (FSC) certification (paper products only)
• Locally sourced - Purchasing closest to delivery location to minimize carbon footprint
• Renewable - Consisting of rapidly renewable materials* of greater than 50%
• Non-hazardous - Does not contain known hazardous materials such as Bisphenol A (BPA)
• Waste reducing - Choosing items that have an identifiable waste reducing impact such as being made from biodegradable or compostable materials that can be recycled
• Durable and reusable - Selecting durable versus one-time use disposable products such as reusable cups, mugs and water bottles
• Sustainable suppliers - Using suppliers that are recognized sustainability leaders, through their policies and/or certifications, that consider social, ethical and environmental dimensions of business and specific products.
(i.e., DJSI; EcoVadis; GreenSeal, EcoCert, Rainforest Alliance and others)
*Rapidly renewable materials are natural, non-petroleum-based
materials that have harvest cycles under 10 years.
Environment > Make a Difference to Climate Change - our grass roots path to success
We’ve kicked off our Make a Difference to Climate Change initiative to highlight our responsibility and seize opportunities - as a leader in our industry - to act now. We want to be part of the solution for climate change, today and for years to come. Our goal is to be a positive force to impact climate change - one of the defining issues of our time. We started with a group of 20 colleagues who were tasked with creating a plan to address two key priorities:
1.
Making an impact on scale
How can we power the ideas and innovations that will ultimately help solve the climate change problem, by using our position in the IP industry?
2.
Reducing our own footprint
Acknowledge that change starts within. By implementing actions that raise awareness and reduce our own consumption, we'll do our part to help positively impact climate change for years to come.
Expanded global colleague participation for Make a Difference to Climate Change from 20 initial members to more than 1,600 and counting
Began leveraging our unique position in the IP industry to help facilitate, enable and accelerate the intellectual output to help impact the issue of climate change
Reduced our Jersey data center impact by 53.24% by upgrading our equipment to more efficient devices that consume less energy — we’re already saving 221.88 MWh per year
1.
Launch a Colleague Resource Group focused on the environment to advise, manage and maintain our robust action plan to address climate change and resource efficiency
2.
Establish a Green Academy to provide data and education around sustainability – created in partnership with our customers
3.
Initiate Green Incentives using our market coverage and strengths to offer customer incentives and rewards for green activities and IP development
4.
Leverage our Green Market/Green Data Lake because we know that science, innovation and collaboration hold the answers to impacting climate change
5.
Continue to connect the IP network – through our industry leadership, our access to data and our strong customer network – to provide valuable data to accelerate climate change solutions
“Clarivate is in a unique position to leverage the responsibility and opportunities we have as a leader in our industry, to positively impact climate change, one of the defining issues of our time.”
Patrick Simpson, Director of IP Maintenance – Make a Difference to Climate Change Executive Sponsor
Colleagues
Empower and support all colleagues to thrive and
achieve their full potential
Colleagues > Learning and development as a catalyst for change
Our learning and development (L&D) philosophy is about bringing our organizational beliefs and values to life – to map our actions and behaviors to our words. It’s about empowering each colleague to be their best self every day and providing a wide range of skills development opportunities applicable now and for the future. Some guiding principles include:
• We develop our L&D plans
and programs in alignment with
our key business functions to
help further our mutual success
and avoid creating silos.
• Our L&D commitments are performance related and designed to improve corporate, functional, team and individual accountability.
• We strongly believe that every colleague across our entire
business should be provided
equal opportunities to learn,
develop and grow.
• We believe in empowering individual colleagues with their own L&D milestones. With ownership comes commitment, responsibility and greater chances of success for ongoing learning and development.
• We continuously focus on outcomes and business impact
when it comes to evaluating L&D programs. We always ask the question, “How will you apply
what you have learned to
your day-to-day job?”
Clarivate First Mile Program launched in partnership with Harvard Business Publishing Corporate Learning where our people leaders complete a five-month learning experience to develop essential skills, apply learnings to real-time challenges and share experiences on HBP moderated sessions
3.6 hours
of required online training*
1.8 hours
of voluntary training*
5,015 L&D
courses offered
1,112 L&D
courses completed
$80.45
Clarivate investment in L&D training*
1.
Launch training to leverage colleague social networks to grow our talent pipeline
2.
Improve our colleague experience from day one with an engaging onboarding program for newly hired colleagues
3.
Enhance programs to grow our learning culture and reward high-performing talent such as inclusive interviewing training, high performing pool, adopting a learning governance model and piloting a mentor program tied to diversity and inclusion initiatives
4.
Support sustainability and diversity by continuing to provide diversity education, supporting our colleague engagement survey and increasing colleague resource group activities and participation
“Behind every successful organization is always a dedicated, skilled team of colleagues who work together for the benefit of the company. At Clarivate, our internal learning and development programs are an essential way to support our colleague development, elevate their skills and help propel our organization to be successful and future-proof.”
Marguerite Harris,
Head of Talent and Development
Colleagues > Our pledge to advance diversity, equity, inclusion and belonging
Since launching our company’s values in 2018, ‘value every voice’ has become one of our core tenets.
It sounds like a simple concept but to live this value means we must look deep inside our company, our communities and ourselves and challenge the status quo. Are we doing enough to impact real, lasting change – so we can look back and feel proud of the actions we’re taking at this moment?
We’ve taken our commitment to diversity, equity, inclusion and belonging to a whole new level especially after witnessing instances of civil unrest and outcries for real change. We believe that our colleagues are our most important asset and see people coming together from different cultures and backgrounds, with different life experiences, as a key driver of innovation. We know that colleagues who feel engaged and included will be the most proactive and productive.
Our goal is to weave these principles into the fabric of our culture to become a recognized global leader and employer of choice. Throughout our organization and across all our regions, we are accelerating innovation and action in support of a more diverse and inclusive workforce. As a company, we’re magnifying our voice, our platform and our resources to address injustice and inequity wherever it occurs.
Signed the CEO Action for Diversity & Inclusion™,
the largest CEO-driven business commitment to advancing diversity and inclusion in the workplace
Achieved 90% response rate
for our 2020 colleague engagement survey and our performance increased eight points from the
prior year to 77%
Sponsored two Clarivate colleagues to join the CEO Action for Racial Equality fellowship focused on addressing racism, social injustice and improving society
1.
All colleagues to complete
anti-bias training
2.
Launch a Diversity, Equity, Inclusion and Belonging Steering Committee to advise and drive accountability
5.
Establish a baseline for our diversity metrics by completing the Diversity 50 Assessment
6.
Maintain 77% colleague engagement score as measured
in our annual survey
“Our commitment to addressing diversity and inclusion is not just a competitive or reputational issue, but a societal issue where CEOs and corporate leaders can and should play a critical role in driving real change.”
Ketan Patel,
VP Cortellis, Product Platform
Percentage of colleagues by age:
Average annual
wage by gender:
Proportion of women/men receiving bonus:
22%
of tech colleagues
are women
53%
of our Science organization
are women
Colleagues > Propelling diversity and inclusion with action
Colleague resource groups
We’ve created an environment that encourages our colleagues to pursue the issues and address the challenges that are meaningful to them. Led by passionate advocates of inclusion and social consciousness and sponsored by members of our executive leadership team, these groups support colleague communities and provide a way to extend our collective voices around important issues impacting our society. Our active Colleague Resource Groups (CRGs) are essential to advancing sustainability at Clarivate and include Racial & Ethnic Diversity, Women, LGBT+ community building and Volunteering.
is working to cultivate an environment where women flourish by having increased access to new opportunities for mentoring and sponsorship, proactive networking, community engagement and professional development. We are also working to provide women with full access to all the financial and career progression opportunities offered by Clarivate. Women@Clarivate is very active and continues to grow, increasing engagement and membership around the world.
Grew membership to 15 global chapters and celebrated the second annual Influencer of the Year award.
Hosted dozens of virtual events to stay connected – especially during the global pandemic
1
Increase engagement by 10% on a global and chapter level, adding more virtual connection points to accommodate our remote colleagues
2
Increase transparency around any existing gender pay gaps through annual and increasingly global reporting
3
Celebrate four outstanding women who excelled at upholding our Women@Clarivate mission and values with our annual awards program
4
Issue a WEPs progress report against the seven principles
was created to drive continuous improvement in company policies
and work environments, provide support and networking opportunities for our members and promote activities within Clarivate that raise awareness about our LGBT+ community.
Our goal is to make Clarivate an employer of choice for LGBT+ talent.
$25,000 USD donated to Kaleidoscope Trust, an organization working to uphold the human rights of LGBT+ people
During Transgender Awareness Week, we pledged to continuously support all LGBTQ+ colleagues and customers across the world by signing up to Stonewall’s Trans Rights are Human Rights campaign
We secured the .gay domain
that redirects to our ‘Sustainability
at Clarivate’ and ‘Colleagues’
website pages
1.
Participate in the Human Rights Campaign Corporate Equality Index to establish our baseline, identify areas of opportunity, measure success and continue to advance progress
2.
Encourage self-identification by colleagues, so that they are not only included but celebrated
is focused on promoting racial and ethnic diversity, inclusion and equity. Launched in 2020, Vibrant leaders immediately engaged colleagues across the organization in an active and meaningful conversation about diversity and race during the social unrest that occurred in the United States. It continues to create an open dialog about the realities and experiences of BIPOC colleagues around the world.
$25,000 USD donated to Code2040, an organization working to uphold Black and Latinx technologists in the innovation economy
Signed the CEO Action for Diversity & Inclusion™, to represent and celebrate the diverse voices of Clarivate
Create and launch a toolkit to empower membership growth in a way that assesses and meets the needs of global locations
Continue to leverage our
two CEO Action for Racial Equality fellowships, to identify, develop and promote public
policies and strategies to address all instances of systematic racism
and social injustice.
Black Intellectual Property Professional Assembly
(BIPPA)
An outgrowth of our Vibrant community, BIPPA was founded to identify and address fundamental changes needed in our policies, processes and practices to advance initiatives that support and elevate Black IP professionals in North America. Four key pillars of focus include Retention/Recruitment, Training, Mentorship/Sponsorship and In-Reach/Outreach Programs
BIPPA founded in
September 2020
Membership has grown to
more than 60 colleagues
in less than 45 days
More than 10 meetings
and events held, including a three-part, Professional Development Training Series and a year-end thank you event for all our members
1.
Increase membership by 20% through the addition of Clarivate Black Employees and Clarivate Allies in North America through
the Vibrant CRG
2.
Formally roll-out or co-sponsor
an initiative that involves
one of our four pillars
3.
Continue to deliver programs
and events that elevate, support,
and recognize black
colleagues at Clarivate
4.
Initiate a self-identification strategy to measure our progress with diversity
Colleagues > Empowering colleagues to take charge of their health and wellbeing
One thing we learned from the global pandemic is that we can’t take our health and wellbeing for granted. There are real changes we can all make starting now to support our ongoing physical and mental health. This has been a turning point for us, where we prioritize and reinforce the need for work/life balance for our colleagues around the world.
We’ve invested in a robust, proven health and wellbeing strategy to foster a healthier, happier and more productive workforce. We’re committed to providing colleagues with meaningful resources to support their personal, family and community needs using a holistic approach that focuses on four key pillars of wellbeing: Physical, Financial, Social and Emotional.
Support during and
after COVID-19
Maintained a steady, compassionate communications with colleagues to help them ensure they remain safe and informed, including weekly live Q&A sessions with the CEO and leadership team
Increased focus on mental health and well-being in response to disruptive impact of the global pandemic
Prioritized and promoted
our global Employee
Assistance Program (EAP)
to provide all colleagues with the support they need
Enhanced existing programs,
such as increased paid time off, expanded child/elder care benefits, allowed rollovers and mid-year election changes to pre-tax spending accounts in the United States, adopted several
CARES Act provisions in
our 401(k) Plan and more
Launched a financial hardship assistance program in response to COVID-19 which delivered $2,780,000 USD in funding to help colleagues and their families
A new level of health and wellness engagement
Launch ‘Be Well’, our new, online wellbeing platform that enables colleagues to take a health assessment, track daily health habits, participate in health and fitness challenges, sync mobile and fitness devices and more — all while earning rewards along their personalized wellbeing journey
Leverage data insights from benefits utilization reports, real-time analytics, colleague feedback and more to continuously enhance our engagement and impact
Provide access to science-based tools and technologies to help colleagues better navigate the digital workplace while balancing needs at home
Leverage proven techniques
to enhance mindfulness, stress management, emotional intelligence, resilience, quality of sleep, performance and more
“At Clarivate, our mission is to empower each colleague with meaningful tools, sustainable insights and ongoing support to help them thrive. With the launch of our new, Be Well platform, we’re excited to enable our colleagues worldwide to take charge of their individual health and wellbeing and maintain a healthier, more productive lifestyle.”
Jennifer Prentice,
Director of Global Benefits
Colleagues > Setting the course for our workplace of the future
A cultural and organizational transformation has begun at Clarivate, where every decision and every opportunity is approached with the assumption and mindset that the solution will better connect us through technology.
As the impact of COVID-19 spread across the globe in 2020 and most countries announced mandatory remote working directives, Clarivate quickly adapted and pivoted to a fully remote model. Our executive leadership team recognized that the nature of our business is driven by technology and innovation -- and is significantly enhanced by our talented pool of knowledge workers. Despite managing through a lot of rapid change, we knew we were well positioned for success.
Our company and our team have thrived. We see that our business is resilient, our colleagues are focused and productive and we are beginning to experience unprecedented success. A global colleague survey revealed that 74% enjoyed the new model of working from home (WFH). Based on this data and a robust set of diverse feedback, we have chosen to accelerate our connected workplace journey, ensuring that our business stays relevant, profitable and sustainable for years to come.
Ceased business travel from February 2020 through
the end of the year
Reimbursed 1,640 colleagues for furniture and other necessary workstation items purchased to support work from home
Made IT equipment available to all colleagues to support work from home and made additional support arrangements where remote working was not possible for colleagues
Implemented DocuSign, which replaced 15,289 paper envelopes, resulting in resource savings of approximately 4,002 lbs. of wood, 11,780 gals. of water, 9,394 lbs. of carbon and 650 lbs. of waste
Enabled colleagues to manage work/life balance, expand career development opportunities and improve connections via our campaign of engagement initiatives
Initiated flexible work schedules for everyone that needed them and awarded an additional 10 days of paid time off to care for family members
1.
Create and socialize a New Ways of Working playbook to help colleagues navigate workplace changes
2.
Implement a financial stipend
for >40% of colleagues
3.
Maintain reduced business travel at 25% of pre-pandemic level throughout 2021
4.
Launch the Be Well program and Virgin Pulse app to promote wellbeing to all colleagues
5.
Achieve our cloud vendor’s goal of 100% renewable energy along with multiple initiatives to reduce water usage and cool data centers more efficiently
6.
Continue to simplify and unify our web presence for easier access, streamlined navigation and a better, more connected customer experience
“As a parent and chapter co-chair of Women@Clarivate, I found the Clarivate response progressive, supportive and meaningful. Flexible schedules and paid days off for family care allowed me to not only maintain my projects but see them succeed – all while caring for my toddler at home. What matters most to me is that programming wasn’t simply operational, but holistic, establishing trust and confidence that will last beyond the pandemic.”
Rachel Klos,
Senior Communications Manager, Content Operations
Colleagues > Creating a collaborative ecosystem with Domains for Good
At Clarivate, we believe that collaboration drives sustainability.
And we know that successful, sustainable community partnerships can do great things. Today’s non-profits, B Corporations and other mission-driven organizations face unique challenges on the internet. From cyber security threats targeting an organization’s digital assets to fraud aimed at donation intake and philanthropic giving channels, every minute and every dollar spent addressing these challenges takes away from the focus and success of their mission. This is where MarkMonitor™ Domains for Good is uniquely positioned to help, with more than 20 years of domain industry leadership and cybersecurity expertise. In 2020, inspired by Sustainability@Clarivate, our MarkMonitor team began inviting qualifying organizations to join our Domains for Good collaborative ecosystem. We continue to welcome mission-driven organizations, such as B Corps, and non-profit organizations whose primary purpose is philanthropic, benevolent or other for-good activity focused on at least one of the UN Sustainable Development Goals.
Key participation benefits
to help drive success
Engage with like-minded peers and MarkMonitor experts on best practices for cybersecurity, domain management and online brand protection through various live and online events
Invitations to MarkMonitor events with priority registration like ‘mastermind’ webinars, forums,
and other relevant events like
.Org Impact Awards, and
access to relevant thought leadership content
Receive a complimentary Domain Watch service from CompuMark™, helping to quickly identify newly registered domain names which may infringe on their brand or serve as cyberattack vectors
Special pricing for domain related services, which reflects our recognition of participating organizations’ efforts toward their positive, world-changing missions
“Clarivate is inspired, eager and uniquely positioned to support nonprofit, mission-driven organizations through our MarkMonitor Domains for Good program. Tightly aligned with our Corporate Sustainability initiatives, Domains for Good helps these organizations navigate online complexities, gain best practices and mitigate cybersecurity risks so they can focus on contributing to a better world.”
Brian King,
Head of Policy and Advocacy, Intellectual Property Group
Community
Share time, talent and resources for a positive, lasting and meaningful impact to society
Colleagues > Advancing our community impact around the world
People are at the heart of everything we do at Clarivate. We believe that collaboration is key to fostering a sustainable world. We champion community partnerships and diverse, innovative contributions to our shared future. What better way to support giving back and social impact initiatives worldwide than to motivate and mobilize our colleagues and their communities? We’ve been busy building the foundational elements to encourage our colleagues to share their time, talent and resources wherever possible to make a measurable difference. Every Clarivate colleague is provided five days of paid volunteer time off.
We’ve made volunteering easier and more inspiring and by collaborating with the Clarivate Volunteering Network (CVN) which supports organizing and communicating various events and initiatives. CVN is aligned with the Sustainability Development Goals, with a focus on: quality education, gender equality, decent work and economic growth, industry innovation and infrastructure, reduced inequalities and sustainable cities and communities.
We’re reinvigorating volunteerism at Clarivate with the use of YourCause, a centralized platform for collaboration, event support and reporting where colleagues can find events, or search organizations to volunteer with or donate to.
Five days of paid time off to volunteer for all colleagues
Updated our Volunteer Policy to encourage more ways colleagues can share time and talent
Launched the Kiva Clarivate Cares team, and through a $25,000 USD donation to enable microlending in support of economic empowerment
1.
Clarivate colleagues to share 32,000 hours volunteering
2.
Add all colleagues to the YourCause volunteer platform to encourage involvement and capture impact
"Clarivate has sustainability at its core, as we advance our responsibility and efforts to positively impact the communities in which we live and work. By inspiring colleagues to volunteer locally or even virtually, we are collectively making a difference and contributing to a better world.”
Aman Gata-Aura,
Clarivate Volunteer Network Global Lead
Colleagues > Our commitment to volunteering, partnerships and donations
Many of our colleagues are very generous and community oriented – consistently carving out time in their busy schedules to volunteer and give back. But imagine what we could achieve if we banded together and mobilized? We believe we can create a larger, more dynamic force for good by organizing and promoting campaigns and initiatives to help making the world a better place. We created the Clarivate Volunteer Network to promote the benefits of volunteering and help us better connect globally and locally with our customers, communities and colleagues.
$260,000 USD
donations made to:
$25,000 USD — Global Mentorship Initiative
$25,000 USD — Women For Women International
$25,000 USD — Kaleidoscope Trust
$25,000 USD — Code 2040
$25,000 USD — NAACP Legal Defense and Educational Fund
$25,000 USD — Kiva
$13,000 USD — awarded to 13 colleagues to donate $1,000 USD to their charity of their choice
$22,000 USD — Movember campaign (colleagues raised $11,000 USD, Clarivate matched 1:1 $11,000 USD)
$70,000 USD — to help three hospitals in Wuhan to fight against COVID-19
1.
Reach 32,000 colleague volunteer hours across our global community
2.
Improve Clarivate Volunteer Network participation
3.
Reach out to colleagues from recent acquisitions and invite them to join in our mission
4.
Continue to celebrate volunteering in alignment with our sustainability vision and goals
“Giving back is not only a way to support your community and make a difference, it also helps us empathize with others, inspires greater happiness and helps us continue to grow and evolve as a society. I am humbled and excited for the ongoing opportunity to help others achieve a better life through the Clarivate Volunteer Network. “
Sònia Barrios Millan,
Clarivate Volunteer Network Global Lead
Recognition, awards and ratings
Recognition, awards and ratings
Sustainability ratings:
• EcoVadis Bronze
• P&G Gold
Customer Delight awards:
IPfolio was awarded:
• “High Performer, Fall 2020,”
• “Momentum Leader, Fall 2020” and
• the “Users Love Us” badges.
FoundationIP was awarded:
• “Leader, Fall 2020,”
• “Momentum Leader, Fall 2020” and
• the “Users Love Us” badges.
Legal awards:
• European IP Legal Team of the Year, Lexology European Counsel Awards
• Global IP Legal Team of the Year, Lexology Global Counsel Awards
Other awards:
• Intelligent Business 2020 Award Winner
Alignment with sustainability standards
Environment
| General |
2019 |
2020 |
Measurement Unit |
| Number of Reporting Sites |
24 |
24 |
# |
|
Total site square footage
|
728,733
|
728,733
|
sq.ft. |
|
Percentage of sites that are sustainability certified
|
29 |
29 |
% |
|
Percentage of total site square footage that is sustainability certified
|
29 |
29 |
% of sq.ft. |
Carbon Neutrality & Energy Efficiency
|
Energy
|
2019
|
2020
|
Measurement Unit
|
|
Global Direct Energy Consumption
|
583.63
|
177.90
|
MWh
|
|
Natural Gas
|
8
|
20
|
%
|
|
Fuel Oil
|
92
|
80
|
%
|
|
Global Intermediate Energy Consumption
|
13,813.24
|
10,688.55
|
MWh
|
|
Purchased Electricity
|
100
|
100
|
%
|
|
Purchased Steam & Chilled Water
|
0
|
0
|
%
|
|
Global Direct & Intermediate Energy Consumption
|
14,396.87
|
10,866.45
|
MWh
|
|
Global Renewable Energy Consumption
|
1,023.00
|
1,066.00
|
MWh
|
|
Percent Renewable Energy
|
7
|
10
|
%
|
|
Water
|
|
Global Water Withdrawal
|
39,909.33
|
31,348.12
|
m3
|
|
Greenhouse Gas (GHG) Emissions
|
|
Scope 1 - Direct (metric tons CO2 equivalent tCO2e)
|
163.63
|
40.49
|
tCO2e
|
|
Natural Gas
|
0.09
|
0.09
|
%
|
|
Fuel Oil
|
99.01
|
99.01
|
%
|
|
HFC Refrigerants
|
0.00
|
0.00
|
%
|
|
Scope 2 (location) - Indirect
|
4,924.68
|
3,345.68
|
tCO2e
|
|
Purchased Electricity
|
100
|
100
|
%
|
|
Purchased Steam & Chilled Water
|
0
|
0
|
%
|
|
Scope 2 (market) - Indirect
|
0.00
|
0.00
|
tCO2e
|
|
Purchased Electricity
|
0
|
0
|
%
|
|
Purchased Steam & Chilled Water
|
0
|
0
|
%
|
|
Scope 3: Electricity (sub-metered)
|
8,265.83
|
6,756.00
|
tCO2e
|
|
Scope 3: Category 6 - Business Travel Based on Greenhouse Gas Protocol
|
182,081.51
|
23,600.11
|
tCO2e
|
|
Commercial Air Travel
|
20,570,946.92
|
2,666,259.73
|
Miles
|
|
Total Emissions: Scope 1 & 2 (location)
|
5,088.31
|
3,386.17
|
tCO2e
|
|
Office Scope 1 & 2
|
53
|
54
|
%
|
|
Data Center Scope 1 & 2
|
47
|
46
|
%
|
|
Total Emissions: Scope 1 & 2 (market)
|
163.63
|
40.49
|
tCO2e
|
|
Total Emissions: Scope 1 & 2 (market) and 3
|
190,510.97
|
30,396.60
|
tCO2e
|
SASB
Industry: Professional & Commercial Services
|
Topic
|
Accounting metric
|
Category
|
Unit of measure
|
Code
|
Response
|
|
Data Security
|
Description of approach to identifying and addressing data security risks
|
Discussion and Analysis
|
N/A
|
SV-PS-230a.1
|
2020 Clarivate Sustainability Report, Our commitment to safeguarding personal data
10-K, Item 1A. Risk Factors
|
|
Description of policies and practices relating to collection, usage, and retention of customer information
|
Discussion and Analysis
|
N/A
|
SV-PS-230a.2
|
Clarivate Privacy Program overview
|
|
(1) Number of data breaches,
(2) percentage involving customers' confidential business information (CBI) or personally identifiable information (PII),
(3) number of customers affected.
|
Quantitative
|
Number,
Percentage (%)
|
SV-PS-230a.3
|
Number of data breaches: 0
|
|
Workforce
Diversity &
Engagement
|
Percentage of gender and racial/ethnic group representation for
(1) executive management and
(2) all other employees.
|
Quantitative
|
Percentage (%)
|
SV-PS-330a.1
|
SASB, SV-PS-330a.1
|
|
(1) Voluntary and
(2) involuntary turnover rate for employees
|
Quantitative
|
Rate
|
SV-PS-330a.2
|
2020 Clarivate Sustainability Report, SASB, SV-PS-330a.2
|
|
Employee engagement as a percentage
|
Quantitative
|
Percentage (%)
|
SV-PS-330a.3
|
2020 Clarivate Sustainability Report 2020 Clarivate Sustainability Report, SASB, SV-PS-330a.3
|
|
Professional
Integrity
|
Description of approach to ensuring
professional integrity
|
Discussion and Analysis
|
N/A
|
SV-PS-510a.1
|
10-K, Item 3. Legal Proceedings
|
|
Total amount of monetary losses as a result of legal proceedings associated with professional integrity
|
Quantitative
|
Reporting
currency
|
SV-PS-510a.2
|
10-K, Note 22: Commitments and Contingencies
|
|
Activity Metric
|
Number of employees by:
(1) full-time and part-time,
(2) temporary,
and (3) contract
|
Quantitative
|
Number
|
SV-PS-000.A
|
2020 Clarivate Sustainability Report, SASB, SV-PS-000.A
|
|
Employee hours worked, percentage billable
|
Quantitative
|
Hours,
Percentage (%)
|
SV-PS-000.B
|
N/A
|
SV-PS-000.A
|
Gender representation of global employees
|
|
|
Female
|
Male
|
N/A
|
|
Full-time
|
4421
|
5014
|
0
|
|
Part-time
|
165
|
43
|
0
|
|
|
|
Gender representation of global employees
|
|
|
Female
|
Male
|
N/A
|
|
Permanent
|
4508
|
4992
|
0
|
|
Temporary
|
78
|
65
|
0
|
SV-PS-330a.1.
|
Gender representation of global employees (%)
|
|
|
Female
|
Male
|
N/A
|
|
Employees – Non-Contingent
|
46.75%
|
51.77%
|
0.00%
|
|
Employees – Contingent
|
0.81%
|
0.67%
|
0.00%
|
|
|
|
Racial/Ethnic group representation of U.S. employees (%)
|
|
|
Male
|
Female
|
N/A
|
|
Asian
|
6.47%
|
4.43%
|
0.00%
|
|
Black or African American
|
1.59%
|
1.93%
|
0.00%
|
|
Hispanic or Latino
|
1.51%
|
1.66%
|
0.00%
|
|
White
|
29.92%
|
24.36%
|
0.00%
|
|
Other
|
1.06%
|
0.49%
|
0.00%
|
|
N/A
|
15.24%
|
11.20%
|
0.15%
|
|
|
|
Racial/Ethnic group representation of U.S. overall management (%)
|
|
|
Male
|
Female
|
N/A
|
|
Asian
|
7.60%
|
3.38%
|
0.00%
|
|
Black or African American
|
1.18%
|
1.01%
|
0.00%
|
|
Hispanic or Latino
|
2.20%
|
1.01%
|
0.00%
|
|
White
|
34.29%
|
26.01%
|
0.00%
|
|
Other
|
0.85%
|
0.17%
|
0.00%
|
|
N/A
|
14.36%
|
7.60%
|
0.34%
|
SV-PS-330a.2.
|
Turnover for global employees (%)
|
|
|
Voluntary
|
Involuntary
|
Total
|
|
Value
|
8%
|
4%
|
12
|
|
|
|
Voluntary turnover for U.S. employees (%)
|
|
|
Male
|
Female
|
N/A
|
|
Asian
|
7.11%
|
4.06%
|
0.00%
|
|
Black or African American
|
2.03%
|
5.08%
|
0.00%
|
|
Hispanic or Latino
|
0.51%
|
1.02%
|
0.00%
|
|
White
|
32.99%
|
16.75%
|
0.00%
|
|
Other
|
2.03%
|
1.02%
|
0.00%
|
|
N/A
|
15.23%
|
12.18%
|
0.00%
|
|
|
|
Involuntary turnover for U.S. employees (%)
|
|
|
Male
|
Female
|
N/A
|
|
Asian
|
5.35%
|
3.66%
|
0.00%
|
|
Black or African American
|
1.69%
|
0.85%
|
0.00%
|
|
Hispanic or Latino
|
2.82%
|
3.38%
|
0.00%
|
|
White
|
38.87%
|
26.20%
|
0.00%
|
|
Other
|
1.69%
|
1.13%
|
0.00%
|
|
N/A
|
9.30%
|
5.07%
|
0.00%
|
SV-PS-330a.3.
|
Employee Engagement Score (e-Sat score) gender representation for U.S. employees based on voluntary identification w/I Workday
|
|
Male
|
78
|
|
Female
|
76
|
|
|
|
Employee Engagement Score (e-Sat score) race/ethnic representation for U.S. employees based on voluntary identification w/I Workday
|
|
Asian
|
75
|
|
Black or African American
|
73
|
|
Hispanic or Latino
|
73
|
|
White
|
75
|
|
Other
|
65
|
This report has been prepared in accordance with the GRI Standards: Core option.
Read the report here.
This Sustainability Report includes statements that express our opinions, expectations, beliefs, plans, objectives, assumptions or projections regarding future events or future results and therefore are, or may be deemed to be, “forward-looking statements.” These forward-looking statements can generally be identified by the use of forward-looking terminology, including the terms “believes,” “estimates,” “anticipates,” “expects,” “seeks,” “projects,” “intends,” “plans,” “strives”, “forecast”, “outlook”, “may,” “will”, “should” or similar expressions or, in each case, their negative or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts. They appear in a number of places throughout this report and include statements regarding our intentions, beliefs or current expectations concerning, among other things, anticipated environmental, social or governance impacts, goals, targets and strategies.
The forward-looking statements contained in this report are based on our current expectations, beliefs and forecasts concerning future events, trends and developments and their potential effects on us. There can be no assurance that future developments affecting us will be those that we have anticipated. These forward-looking statements involve a number of risks and uncertainties (some of which are beyond our control) or other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. Should one or more of these risks or uncertainties materialize, or should any of the assumptions prove incorrect, our actual results or performance may vary in material respects from those expressed or implied in this document or any of our prior communications. We will not undertake any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
